How can I provide proof of authenticity?

All items sold on Tophatter must be authentic.

  • If an item cannot be authenticated, the item will be unscheduled and the seller’s account will be blocked pending a review of the seller’s proof of authenticity.
  • The seller will be asked to submit their receipt or invoice from an authorized retailer of the item to Customer Support.

To avoid concerns about authenticity:

  • Tophatter recommends that sellers only source their merchandise through reputable wholesalers and do plenty of research.
  • We also recommend that sellers who sell used items keep their original receipts and if purchasing second-hand, make sure the previous owner has this information and provides it at the time of sale.
  • Authentic items that meet all requirements are less likely to be unable to be authenticated. Read about the specific requirements for fashion items under Listing Guidelines: Apparel.
How do I create a product listing?
What condition are items in?
What can't be sold on Tophatter?
How can I provide proof of authenticity?
Category Listing Guidelines
Item Guidelines & Templates