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Introducing Reminder Campaigns: Generate Demand & Gather More Data on New Products

Posted on May 15th, 2019 by Hanna Matyiku

Reminder Campaigns are a new tool built to help generate demand and collect data on Shopper behavior. Products in Reminder Campaigns do not go up for auction; instead they are displayed more like an ad within the feed. The product listing garners impressions data and the customer can set a Reminder, if they are interested […]

Use New Category Insights to Power Your Inventory

Posted on April 16th, 2019 by Hanna Matyiku

Today, we launched Category Insights in the Seller Tools. Category Insights provide an hourly look at product performance across Tophatter at a category and subcategory level. By comparing the last 7 days to 7-14 days ago, Category Insights shows recent demand trends to help with your inventory planning and selling performance.

5 Things You Didn’t Know About Inventory Financing

Posted on April 15th, 2019 by Hanna Matyiku

In business, cash is king. Without it, you couldn’t grow. But cash flow isn’t always reliable, especially in ecommerce when your income is tied up for two weeks or longer. Which is why many marketplace sellers turn to financing. But is financing right for your business? To help you make more sense of this space […]

Welcome to the Tophatter Seller Hub

Posted on April 15th, 2019 by Hanna Matyiku

Today, we launched the new Tophatter Seller Hub! The Seller Hub serves as a home for all the information you need as part of our Seller community.

Introducing an Improved Fee Structure

Posted on April 9th, 2019 by Caroline

What you need to know about the new fee structure: 2019 is a big year for the Tophatter community. In 2018 we focused on controlled growth, improving predictability for Merchants. This year, we are empowering Merchants with more education, tools, transparency, and most importantly putting control into your hands.

Blog & Announcements

Posted on April 1st, 2019 by Aimee

Tophatter Copyright Policy

Posted on March 18th, 2019 by Aimee

As a seller, images used in your listings should be your own photos of the product you have for sale, or photographs that you have obtained express permission to use. Tophatter recommends that sellers watermark photos they own to prevent online theft; however, placing a watermark or graphic over or otherwise editing or altering an existing image does not change the intellectual property ownership. […]

Tophatter False Advertising Policy

Posted on March 18th, 2019 by Aimee

Tophatter is a fast-moving, auction marketplace that provides quality shopping experiences for our users. While we encourage sellers to include high quality images to attract attention, it’s also important that the images do not include false or unverified information. This includes any information about the quality, contents, or shipping of the items for sale. Here […]

Tophatter Shipping Policy

Posted on March 14th, 2019 by Aimee

Tophatter is a fast-moving, auction marketplace that provides quality shopping experiences for our users. In order to ensure customer satisfaction, sellers are expected fulfill orders in accordance with the Tophatter Shipping Policies. What are the shipping policies? All orders should be shipped with an approved carrier within 7 days from when the invoice was paid. […]

Tophatter Seller Guarantee

Posted on March 5th, 2019 by Aimee

Your satisfaction is important to us. To ensure that all of our sellers have a great selling experience, we have created a Seller Guarantee. Tophatter Partner Seller Guarantee Tophatter guarantees complete satisfaction for every seller.  If you are dissatisfied with your performance on the platform and wish to leave, we will issue a seller credit […]